Perhaps uncommon sence ought to cover the term more accurately
There is nobody more likely to provoke my anger or intollerant nature than people who refuse to either digest what they read, or write irresponsibly.
Here's where I step out on to thin ice, as I an unable to claim any prizes for my own writing style.
People especially in the relm of internet technical support write the stupidest things.
Example Mr. customer writes in to us saying "my internet doesn't work, I'm a network admin and I know it's your fault,"
Well bless him for all that, but honestly he can't be a very good admin because he was so focused on the fact that we the corperate evil empire were wrong, that he forgot to give sitations as to why.
This is not supposed to be some back-woods hick with sand up his but who's all wet behind the ears and who's excited about getting hooked on phonix. This tool is responsible for someon's network.
To make a sad tale more tragic we got another email stating that we gave him a "canned," response.
Well mister admin if you don't know what a traceroute is or how to forward the correct info we can't help you... canned data+ignorant morron= stupid reply.
We try hard to match the expertise shown:).